Blackweb Universal Remote Instructions

Blackweb BWA18AV007 Manual

Blackweb Learning Remote Manual

Blackweb Universal Remote BWA18AV007 Manual

Blackweb Universal Learning Remote Manual

GETTING STARTED BATTERIES

Thank you for choosing the Blackweb Universal Remote Control and Wireless Audio Transmitter. This remote control can operate a wide range of electronic devices, works across most brands and models, and comes pre-programmed to operate many Samsung TVs (see the Programming Your Remote sections if your device is not compatible). Your remote can control up to 6 devices and is remarkably easy to set up. To get started, please install two AA alkaline batteries (not included) as shown below.

Installing the Batteries

1. Remove the battery cover.
2. Insert the batteries as shown.
3. Snap the battery cover back into place.

Battery Precautions

• Do not mix old and new batteries.
• Do not mix alkaline, standard (carbon-zinc) or rechargeable (nickel-cadmium) batteries.
• Always remove old, weak or wornout batteries promptly and recycle or dispose of them in accordance with local and national regulations.

Low Battery Indicator

If while using the remote, the button’s red indicator light flashes 3 times, this indicates the batteries
need to be replaced. Please replace the batteries as soon as possible when this indication occurs.

Code Saver

When changing the batteries of your remote, please do so quickly. You have up to 20 minutes to change the batteries in your remote without losing the programmed codes.

Battery Saver

To conserve battery power, the remote will automatically turn off if any button is pressed for more than 60 seconds (except during programming).
This feature is helpful in the event that the remote is stuck in a location where the buttons remain depressed, such as between sofa cushions.

TROUBLESHOOTING

If you are having issues with the universal remote:
The tips below can help you solve problems and answer questions you
may have with your remote control. In general, always make sure:
1) The remote is in the correct device category mode (TV, SAT/CBL,
STREAM, B-RAY/DVD, AMP, AUX); this tells the remote which device
to operate.
2) The batteries are fresh and properly installed.
3) To remove any obstacles between the remote and the device, and that
you’re aiming the remote at the device’s IR sensor.
The remote can’t be programmed to operate my device.
• If you’re using the Direct Code Entry method to enter the codes for your
brand and the device is still not functioning properly after trying all the
code options, try the Auto Code Search method.
• To control combo devices like TV/VCRs or TV/DVDs, you must program
the individual corresponding device buttons to control each part of the
combo unit.
Some of the buttons of the remote are not supported or working
properly on my device.
• It’s possible the code that you programmed is not fully compatible with
your device. Try selecting the next code from the options available for
the category and brand of your device.
• There may be some buttons from your device’s original remote that are
not supported.
• You may have pressed an invalid button for the device category mode the
remote is in.

The remote will not change the channels on my device.
• Make sure the remote is in the correct device category mode (TV,
SAT/CBL, STREAM, B-RAY/DVD, AMP, AUX) that controls the channels.
• Try pressing the ENTER button after you enter a channel number (a
requirement with certain models and brands of TV and/or Cable/Satellite
boxes).
The remote will not adjust the volume on my device.
• Make sure the remote is in the correct device category mode (TV, SAT/
CBL, STREAM, B-RAY/DVD, AMP, AUX) that controls the volume.
My device’s menu or app hub does not appear.
• Menu and app hub access isn’t supported for all brands. You may need
to use your original remote control to access the menu functions and/or
app hub for some devices.
My remote’s light is blinking
• If while using the remote the indicator light flashes 3 times, this indicates
the batteries need to be replaced.

If you are having issues with the Private Listening feature:
• Ensure the batteries in your remote are working and the audio transmitter
is connected to a power source.
• Ensure the television’s selected audio output is configured to send the
audio to the audio transmitter.
• Ensure the television’s audio output volume is not too low or muted
• Ensure the headphones are plugged in properly.
• Raise the headphone volume using the volume control on the right
side of the universal remote.
If the LED indicator is continuously ashing:
Your universal remote and audio transmitter are already paired to work
together out of the box. The LED indicator on your audio transmitter will
be steady blue when paired properly and will flash 1-3 times when the
Private Listening feature is activated or deactivated. If you notice the
LED indicator is continuously flashing, it means that the audio transmitter
and universal remote are not paired. In that case, please follow the
instructions below.

Follow these instructions only if the LED indicator is continuously
ashing on the audio transmitter
PAIRING MODE
To enter pairing mode:

1. Connect the audio transmitter to a
   power source.
2. Plug the headphones into the universal
   remote.
3. Locate the PAIRING button on the
   bottom of the audio transmitter.
4. Locate the HEADPHONE MUTE
   button on the universal remote.
5. With the devices no further than 18”
   apart, hold down both buttons for 5
   seconds.
   When your devices are paired there will
   be a short beep in the headphones and
   the audio transmitter’s LED indicator will
   become steady blue.

POWER
Turns your device On/Off and also serves as an indicator when the remote is being programmed

INPUT
Switches between the sources connected to your TV

DEVICE CATEGORIES
Use these buttons to select the device you want to control

PROGRAM
Use to put your remote in programming mode

GUIDE
Use to access the guide of satellite and cable set-top boxes

APPS
Use to access your smart TV’s apps (if supported)

BACK
Return to the previous menu or screen

A, B, C, D BUTTONS
Use to access device shortcuts for additional features or custom apps on your device (if supported)

INFO
Use to access on-screen content description and information

PROGRAMMING YOUR REMOTE DIRECT CODE ENTRY

Programming your remote is as easy as 1, 2, 3
Before beginning, please make sure that the device you want to control is powered on and follow these three simple steps.
NOTE: Press to exit at any time

Press and hold the button until the button lights up red.
The button’s red indicator light remains on.

NOTE: The Blackweb universal remote comes pre-programmed to operate
many Samsung TVs.

Select the device you want to program
from the Device Categories:
The button’s red indicator light blinks once and remains on

Enter the 4-digit code from the included list for the category and brand of your device.
The button’s red indicator light
shuts off if a valid code was entered.
If the button’s red indicator light flashes and remains on after entering four digits, that means an invalid code was entered. In that case, check the list again and re-enter the code.
NOTE: Test the remote with the device to make sure the buttons work as expected. If some of the buttons/ features don’t work, try a different code on the list. Repeat this process for each device you wish to control.

PROGRAMMING YOUR REMOTE AUTO CODE SEARCH

It’s recommended to program your remote by using the Direct Code
Entry method, however if with that method you were not able to find
a code that is compatible with your device, you may try the Auto Code
Search method below:

1. Power on the device that you want to control.
2. Press and hold the button until the button lights up red.
   The button’s red indicator light remains on.
3. Select a device from Device Categories you would like to control.
   The button’s red indicator light blinks once and remains on.
   NOTE: Please refer to the list below if you are unsure about the device category.
   • TV: TV, TV/DVD and other TV combinations
   • SAT/CBL: Satellite, Cable, DVR, and other set-top boxes
   • STREAM: Roku, Apple TV, Xbox, and other streaming media players*
   • B-RAY/DVD: Blu-ray Players and DVD Players
   • AMP: Sound Bars, Audio Receivers, and other audio devices
   • AUX: VCRs, Digital Frames, and devices not found on the code list
   *Compatible with Apple TV® and most Roku® devices; not compatible with Roku® Streaming Stick®,
   Amazon® Fire TV and any voice-search features
4. Point the remote at the device you wish to control and then press and
   hold the OK button until the device turns off. The button’s red
   indicator light will blink as the codes are being tested.
5. When the device turns off, immediately release the OK button to lock
   in the code. The button’s red indicator light will turn off. Test the
   remote with the device to make sure all the buttons work as expected.
   If some of the buttons/features don’t work, repeat the process or try
   the Direct Code Entry method.
   NOTE: It may take over 10 minutes to scan through all the possible codes for
   your device. If during the Auto Code Search you have either accidentally or
   deliberately released the OK button, you may repeat steps 1 through 5 above
   to resume the code search where it left off.
   After the Auto Code Search has exhausted all available codes for the selected
   category, the remote’s button’s red indicator light blinks three times and
   turns off. If none of the codes worked with your device, try the Direct Code
   Entry method.

FAVORITE CHANNELS

For easy access to up to 10 of your favorite channels, follow the steps below.

1. Select a device from Device Categories that controls the channels.
   The button’s red indicator light will blink once.
2. Press and hold the button until the button lights up red.
   The button’s red indicator light remains on.
3. Press the button. The button’s red indicator light blinks once
   and remains on.
4. Select the button (0 – 9) that you will use for storing your favorite
   channel. The button’s red indicator light blinks once and remains on.
5. Enter the channel number you wish to program as a favorite channel.
6. Press the button, the button’s red indicator light will turn off
   and the channel is saved.
   NOTE: To change a stored favorite channel, repeat steps 1-6 above.
   To Access Your Favorite Channels:
7. Press the button. The button’s red indicator lights up and
   remains lit.
8. To access the favorite channel, press the programmed button for that
   channel (0-9). The button’s red indicator light blinks, then turns off
   as the command is sent.

VOLUME LOCK

Use this feature to lock a device to the remote’s volume control. For
example, the remote can be in TV mode while the volume buttons control
your sound bar.
Enabling Volume Lock:

1. Press and hold the button until the button lights up red.
   The button’s red indicator light remains on.
2. Select a device from Device Categories that you want to lock to the
   remote’s volume control. The button’s red indicator light blinks
   once and remains on.
3. Press the VOL+ button. The button’s red indicator light blinks once
   and remains on.
4. Press the OK button. The button’s red indicator light will blink twice
   and turn off.
   Disabling Volume Lock:
5. Press and hold the button until the button lights up red.
   The button’s red indicator light remains on.
6. Press the VOL- button. The button’s red indicator light blinks
   once and remains on.
7. Press the OK button. The button’s red indicator light will blink twice
   and turn off.
   NOTE: On most newer HDMI-connected devices, the Volume Lock feature may
   be unnecessary as this feature is already built-in.

CHANNEL LOCK

Use this feature to lock a device to the remote’s channel control. For example,
the remote can be in TV mode while the channel buttons control your
satellite or cable box.
Enabling Channel Lock:

1. Press and hold the button until the button lights up red.
   The button’s red indicator light remains on.
2. Select a device from Device Categories that you want to lock to the
   remote’s channel control. The button’s red indicator light blinks
   once and remains on.
3. Press the CH+ button. The button’s red indicator light blinks once
   and remains on.
4. Press the OK button. The button’s red indicator light will blink twice
   and turn off.
   Disabling Channel Lock:
5. Press and hold the button until the button lights up red.
   The button’s red indicator light remains on.
6. Press the CH- button. The button’s red indicator light blinks once
   and remains on.
7. Press the OK button. The button’s red indicator light will blink twice
   and turn off.
   NOTE: On most newer HDMI-connected devices, the Channel Lock feature
   may be unnecessary as this feature is already built-in.

CODE IDENTIFICATION & FACTORY RESET

Code Identification:
To identify any of your programmed codes, follow the steps below.

1. Press and hold the button until the button lights up red.
   The button’s red indicator light remains on.
2. Select a device from Device Categories that you would like the code
   for. The button’s red indicator light blinks once and remains on.
3. Press the button. The button’s red indicator light blinks once
   and remains on.
4. Press the button. Count the number of times the button’s red
   indicator light flashes. This is the number corresponding to the first
   digit of the code. If the button does not flash, the corresponding
   code number is 0. Repeat the process by pressing the , and
   buttons for the remaining digits.
5. Press the button to exit.
   NOTE: Press to exit at any time.
   Reset to Factory Settings:
6. Press and hold the button until the button lights up red.
   The button’s red indicator light remains on.
7. Press the button. The button’s red indicator light blinks once
   and remains on.
8. Press the OK button. The button’s red indicator light will flash twice
   and the remote will revert to factory settings.

ABOUT PRIVATE LISTENING

When you want to watch without disturbing others, you can use the
universal remote’s Private Listening feature by inserting headphones
into the universal remote and transmitting the sound from the audio
transmitter attached to your television.

• TV
• AUDIO TRANSMITTER
• Approximately 30 ft maximum wireless range
• STEREO HEADPHONES
• UNIVERSAL REMOTE

GET TO KNOW YOUR AUDIO TRANSMITTER

• (L) OUT (RCA audio output)
• (R) OUT (RCA audio output)
• POWER (Micro USB port, 5V/300mA)
• STEREO IN
• OPTICAL IN (S/PDIF)
• OPTICAL OUT (S/PDIF)
• LED INDICATOR
• PAIRING BUTTON

CAUTION: Don’t press this button unless you want to unpair the remote
from the audio transmitter (your universal remote and audio transmitter
are already paired to work together out of the box).
For more information, please refer to “PARING MODE” in Troubleshooting.

HOW TO SET UP YOUR AUDIO TRANSMITTER

1 Connect the supplied USB charger to the audio transmitter’s USB port
labeled “POWER”.

POWER / BACK / USB CHARGER / WALL OUTLET

When connected to a power source, the audio transmitter’s LED indicator turns solid blue.

NOTE: A steady blue light indicates that the audio transmitter is paired to the remote (by default). If the LED indicator is continuously flashing, it indicates that the audio transmitter and remote are not properly paired (please refer to “Pairing Mode” in Troubleshooting).

2. Connect the white and red plugs of the supplied RCA/3.5mm audio cable
   to the (L) and (R) AUDIO OUT on your television’s connection panel.
   NOTE: Ensure the cables are NOT plugged into the TV’s audio input.
3. Connect the 3.5mm stereo plug to the audio transmitter’s “STEREO IN”
   port as shown below.

NOTE: The Private Listening feature DOES NOT SILENCE the audio
that may be playing through your television’s built-in speakers, sound bar or
other connected A/V equipment.
• You can use the equipment manufacturer’s remote or the universal remote’s
volume, mute or power controls to silence the audio.
• On some televisions, you may need to manually switch the audio output
from the built-in speakers to the connected audio transmitter equipment.
Please consult your equipment manufacturer’s manual for instructions.

If you have a sound bar or other audio equipment already connected to
your television’s audio jacks, you can use the audio transmitter’s audio
passthrough connection labeled “(L) OUT” and “(R) OUT” to connect
to your other audio equipment.

Using an S/PDIF optical cable for digital audio
For televisions equipped with an S/PDIF optical output, you may connect
an optical cable (not included) to the TV’s connection panel. Connect the
other end of the optical cable into the audio transmitter’s “OPTICAL IN”
port (supports 96kHz/24bit).

If you have a sound bar or other audio equipment already connected to
your television, you can use the audio transmitter’s audio passthrough
connection labeled “OPTICAL OUT” to connect to your other audio
equipment.
NOTE: When an audio source is connected to the audio transmitter’s
“STEREO IN”, the optical ports will not function.

PRIVATE LISTENING THROUGH YOUR REMOTE

You may control the headphone‘s audio volume with the HEADPHONE
VOLUME buttons located on the right side of the remote.
To mute and unmute the headphone audio, press the HEADPHONE
MUTE button located on the right side of the remote.

The buttons below ARE NOT used for controlling the
headphone’s audio volume.

Activating Private Listening
To activate the universal remote’s Private Listening feature, simply plug
in a pair of headphones into the 3.5MM HEADPHONE JACK located on
the left side of the remote.

After inserting the headphones, the audio transmitter’s LED indicator will
flash three times and play a beep in the headphones indicating when the
Private Listening feature has been activated.

Deactivating Private Listening
To deactivate the universal remote’s Private Listening feature, simply
unplug the headphones.

CAUTION: DON’T FORGET TO UNPLUG THE
HEADPHONES OR IT WILL DRAIN THE
REMOTE’S BATTERIES.

When the headphones are unplugged, the audio transmitter’s LED indicator
will flash once to indicate that the Private Listening feature has been
deactivated.

FCC INFORMATION

This device complies with part 15 of the FCC rules. Operation is subject
to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate
this equipment.

LIMITED 90DAY WARRANTY

Product Type: Universal Remote Control & Wireless Audio Transmitter
Territory: United States / Canada
Warranty Period: 90 (Ninety) days
To obtain warranty service:
• Call the Customer Support number or go to our website portal (shown
below) to receive an SRO number.
• Include the dated receipt or proof of purchase within the package.
• Prepay all shipping costs to the Authorized Service Center below
(remember to insure your return).
• Include a return shipping address (no P.O. Boxes), telephone contact
number, and the defective product within the package.
• Be sure to write your SRO number on the outside of the package.
• Describe the defect or reason you are returning the product.
Customer Support:
• (877) 907-7010 (Monday-Friday, 8AM – 10PM EST)
• www.myblackwebremote.com (click on “Product Support”)
Your product will be repaired or replaced, at our option, for the same or
similar model of equal value if examination by the service center determines
the product is defective. Products received damaged as a result of shipping
will require you to file a claim with the carrier.
Authorized Service Center
Customer Service – Dept. 36
400 Kennedy Drive
Sayreville, NJ 08872
Warranty service not provided
This warranty does not cover damage resulting from accident, misuse, abuse,
improper installation or operation, lack of reasonable care and unauthorized
modification. This warranty is voided in the event any unauthorized person
opens, alters or repairs this product. All products being returned to the
authorized service center for repair must be suitably packaged.
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, OTHER THAN THOSE EXPRESSLY DESCRIBED
ABOVE SHALL APPLY. DISTRIBUTOR FURTHER DISCLAIMS ALL WARRANTIES
AFTER THE EXPRESS WARRANTY PERIOD STATED ABOVE. NO OTHER EXPRESS
WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR ENTITY WITH
RESPECT TO THE PRODUCT SHALL BE BINDING ON DISTRIBUTOR. REPAIR,
REPLACEMENT, OR REFUND OF THE ORIGINAL PURCHASE PRICE – AT
DISTRIBUTOR’S SOLE DISCRETION – ARE THE EXCLUSIVE REMEDIES OF THE
CONSUMER. IN NO EVENT WILL DISTRIBUTOR OR ITS MANUFACTURERS BE
LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE OR
CONSEQUENTIAL DAMAGES (SUCH AS, BUT NOT LIMITED TO, DAMAGES
FOR LOSS OF PROFITS, BUSINESS, SAVINGS, DATA OR RECORDS) CAUSED
BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT. EXCEPT AS STATED
26
HEREIN, NO OTHER WARRANTIES SHALL APPLY. NOTWITHSTANDING THE FOREGOING,
CONSUMER’S RECOVERY AGAINST DISTRIBUTOR SHALL NOT EXCEED THE PURCHASE PRICE
OF THE PRODUCT SOLD BY DISTRIBUTOR. THIS WARRANTY SHALL NOT EXTEND TO ANYONE
OTHER THAN THE ORIGINAL CONSUMER WHO PURCHASED THE PRODUCT AND IS NOT
TRANSFERABLE.
Some countries, states or provinces do not allow the exclusion or limitation of incidental
or consequential damages or allow limitations on warranties, so limitation or exclusions
may not apply to you. This warranty gives you specific legal rights, and you may have other
rights that vary from state to state or province to province. Contact your authorized retailer
to determine if another warranty applies.

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